Complaints
At Salesian Missions Australia we welcome feedback to improve the way we operate and to help us achieve better outcomes in the communities in which we work. We encourage our supporters, partners, various internal and external stakeholders both in Australia and overseas to share feedback with us including complaints and concerns.
If you wish to provide feedback, a complaint or express concerns regarding any aspect of our management or procedures, you can email us at salmiss@salesians.org.au, phone us on 03 9377 6060 or write to us at:
The Director
Salesian Missions Australia
P O Box 264
Ascot Vale, Vic, 3032
All correspondence will be taken seriously and investigated in accordance to our Complaints Handling Policy.
If you are not satisfied with the response, you can lodge a complaint to the Chair, ACFID Code Of Conduct Committee.
Email: code@acfid.asn.au